Shipping policy
Shipping policy
Where we ship
Coffee and tea ship within the United States only. Apparel and mugs ship within the US and to many countries worldwide.
Rates
Coffee and tea: $5.95 flat rate on orders under $65. Free shipping on orders of $65 or more.
Apparel and mugs: rates are shown at checkout and charged separately, because they ship from our print partner.
Timing
Coffee is roasted to order and usually ships in 2 to 4 business days, then arrives in 2 to 5 business days. Apparel and mugs are made to order and usually ship in 2 to 7 business days. If your order has both, it may arrive in separate packages.
Tracking
You'll get a tracking email as soon as each package ships.
Problems with delivery
If a package is lost or arrives damaged, email memoracoffeeco@gmail.com within 14 days and we'll make it right. Please double-check your address at checkout; we can't cover packages sent to an incorrect address entered at checkout.